FAQ's


Are your products cruelty free?

Yes! All of them are cruelty free and not tested on animals.

Are your products safe for pregnancy and breast feeding? 

Always consult your doctor when adding new products into your regime when pregnant or breast feeding.

I want my products to be sold here, what's your criteria?

Safe, non-toxic, high-performing products that are cruelty free and that fit our stores needs! A good baseline is the EU's standards in cosmetics and beauty, have an ingredient in your product that's banned there? We won't carry it. Have an ingredient that's higher than 3 on the EWG hazard rating? We won't accept that either. Send me an email: hello@serve-self.com

Do you accept returns?

Notify me within 7 days that you will be exchanging. The product must be UNUSED and UNOPENED in ORIGINAL condition for me to issue a refund. Return shipping will be paid by the customer.

Are your products vegan or gluten free?

Some are, and some aren't-- all are cruelty free. Ingredients are always listed, so check there to see.

Do you have gift cards available?

Not at this time.

How long does it take for my product to ship?

If ordering during M-F, your order will be dispatched within 24 hours, if for some reason your is unable to be sent out within 24 hours, I will notify you by email. 

What carrier do you use to ship?

We ship USPS, the United States Postal Service.